![]() ![]() This acts like a digital signature making the opt-in even more airtight. You may also include a checkbox that's required to submit the form. Most businesses also offer a field or two for them to provide their name.įor TCPA compliance and capturing express written consent, your form must contain verbiage explaining that people are agreeing to receive automated promotional messages and that consent is not a condition of purchase. Your form, at the very least, will have a field where people can input their phone number. Similarly to text to join, there are specific requirements needed for a form to be TCPA and CTIA compliant. These are forms that pop up on your website, are embedded into the page, or stand alone as landing pages that give users the ability to input their information and sign up for your texting program. Most good mass texting services offer web forms as a way to grow your list. Here are examples of a TCPA and CTIA-compliant text-to-join call to action and confirmation message.Īnother great way to capture SMS opt-ins and express written consent is with web forms. This text must include the name of your business, message & data rates may apply, opt-out instructions and a link to your terms and privacy. The final component for CTIA compliance is that people who text your keyword should receive an immediate auto-response that confirms their subscription. Additionally, you must include how often you’ll be texting them, some information about messaging and data rates, a link to terms and privacy and how to opt out if they choose to do so. That’s covered in more detail below.įor CTIA compliance, your call to action must conspicuously inform consumers about the purpose of your campaign and what they can expect to receive. Furthermore, you’ll also need to provide a link to your program’s terms and conditions. It should also inform them that messages will come from an autodialer and that their agreement to receive said messages isn’t a condition of purchase. In order for the text to join process to be TCPA and CTIA compliant, a few things must be in place.įor TCPA compliance, your call to action must disclose that people will be receiving future promotional messages. When someone texts your keyword, they are opted into your SMS program. It works by texting a word or a phrase known as a “keyword” to a short code or phone number. Text to join is one of the popular ways to collect opt-ins for a SMS marketing program. ![]()
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